Rick Verst

"I have had my Auto, Home and Motorcycle insurance with Rick Verst- State Farm Insurance for 10 years and it has been a wonderful experience. From dealing with attentive and helpful agents to using the easy-to-navigate phone App that shows you all the aspects pertaining to your account. It really can't get much better than this. Amongst the agents I have worked with, Natalie Byrd has been a great ambassador of the organisation by going above and beyond to assist with any issues... including answering questions after regular hours and checking in to make sure I had received all the help I needed. This is what customer service should feel like; an extended family in which everyone feels represented."

"I called Natalie this morning needed insurance. She emailed me several different quote options before noon, by 12:30 I had my new policy and she saved me over $100! Truly someone who has the customers best interest at heart and she was very friendly and professional! Anyone looking for insurance, I would highly recommend Natalie at State Farm for all your needs!"

"Brooke did an outstanding job getting me very competitive quotes in a very timely manner. She worked extremely hard to make sure that I had better coverage for a cheaper rate. Brooke sat down with me and explained her coverages compared to what I had at the time and I learned that I had huge gaps in all my policies that could have been horrible if I had a claim. I can't thank her and her team enough for helping me understand what coverages are important, as well as saving me a significant amount of money. Thank you again!"

"After a non at fault accident and having an insurance company (Elephant Insurance) that sent 9 adjusters to total my Jeep out, I learned you get what you pay for. This staff (Rebekah) at this State Farm treated me more like a family member and helped me get my new Jeep insured and with better coverage at a better rate. Best service ever. I changed all of my policies to them. All I can say, THANK YOU for helping me get out of a bad insurance company...."

"Rick and his team members take their roles very seriously. They are knowledgeable, kind, and dedicated to making sure your coverages are what you want and need. They have answered every question I’ve had and their personal attention has allowed me to walk away with the confidence that I am being taken care of. I can’t recommend State Farm and this office enough."

"I have been with State Farm for over 4 years or so and haven't ever faced any issues!! They have competitive premiums and discounts available for everyone. Their customer service is also amazing, Natalie Byrd who's an account rep there has always resolved my issues and concerns with utmost satisfaction and swift action. Glad to have chosen State Farm :)"

"If you want an insurance agent and agency that will work for you. FIND ANOTHER AGENT! State Farm as a whole is great but not this agency. I sold a vehicle in may and asked for a suspension on the policy on may 19th 2021 told yes it would take a few days to process but no problem. I didn’t check my bill because it’s auto pay and noticed august 16th 2021 was still getting charged for vehicle. Called and asked about it and they told me it was some kind of glitch in the system and it would be taken care of. Today September 14th 2021I received another set of insurance cards and a bill for the vehicle I had sold back in may. I had to get really mean on the phone with One of there staff about this issue and getting it resolved. 5 min later they got it fixed after 4 months. Why could that not happen the first time? Cause this agency doesn’t care about doing what’s right for there customers. Asked to have a call back from Rick in tomorrow. Let’s see if it happens. I bet it won’t."

"Love working with State Farm over the years! Service has always been incredible. Working with Kitty more recently has been such a pleasure and I always enjoy our chats and appreciate how she goes above and beyond to make sure I understand what’s covered to make the most informed decisions. Highly recommend!"